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Hertog Reinoudsingel 166
5913 XH Venlo
The Netherlands

+31(0)77 720 1779

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Read some frequently asked questions in our documentation for the quickest answers to your questions about Videck.

How can I reach the helpdesk?

You can reach our helpdesk by mail via or during office hours under +31 (0) 77 7201779

Where can I find the T&C’s?

You can read/download our terms and conditions here

What is your privacy policy and where can I find it?

You can read/download our complete privacy statement here

How do I know that the Videck website is secure?

Look at the web address in your browser, make sure the web address starts with Look for a closed padlock in your web browser. When you click on the padlock you should see a message that states that “The connection to the server is encrypted” 

I would like to buy more than one license, what should I do?

At this stage, you can buy an additional license separately. If you need multiple licenses, please contact our team here